Privacy Policy
Privacy Policy – CallCompany Oy
Effective date: 15 February 2025
Last updated: 15 February 2025
CallCompany Oy (“CallCompany”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in compliance with the EU General Data Protection Regulation (2016/679, “GDPR”) and Finnish data protection laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website callcompany.ai, subscribe to our content, interact with us, or use our services.
1. Who is the data controller?
CallCompany Oy
Business ID: 3502674-5
Address: Eteläesplanadi 2, 00130 Helsinki, Finland
Email: admin@callcompany.ai
We act as the controller for the personal data we collect directly. In cases where we process personal data on behalf of our business customers (e.g. through our services), we act as a data processor in accordance with Article 28 GDPR.
2. What personal data do we collect and how?
We collect the following categories of personal data either directly from you or automatically via our website and communication tools:
Information you provide to us:
Name
Email address
Phone number
Job title and organization
Any information you provide in forms or messages
Automatically collected data (via cookies or other technologies):
IP address
Browser type and version
Device information
Pages visited and time spent
Referral URLs
For more information about cookies, see section 6.
3. For what purposes do we process your data and on what legal basis?
PurposeLegal basis under GDPRResponding to contact requestsLegitimate interest (Art. 6(1)(f))Sending newsletters or marketing communicationsConsent (Art. 6(1)(a))Hosting events or providing materials you requestLegitimate interest (Art. 6(1)(f))Providing and improving our website and servicesLegitimate interest (Art. 6(1)(f))Complying with legal obligationsLegal obligation (Art. 6(1)(c))Processing job applicationsLegitimate interest or steps prior to contract (Art. 6(1)(f) or (b))
We always ensure that our legitimate interests are balanced with your rights and freedoms.
4. How long do we retain your personal data?
We only retain personal data for as long as necessary for the purposes stated in this policy or as required by law.
Data typeRetention periodContact or form submissions12 months from last interactionNewsletter subscriber dataUntil you withdraw your consentAnalytics and usage dataUp to 6 months or as defined in cookie settingsJob applicant data6 months after end of recruitment processCustomer relationship data6 years (as per Finnish Accounting Act)
We regularly review and securely delete or anonymize data no longer needed.
5. Who do we share your data with?
We do not sell or rent your personal data.
Your data may be shared:
With trusted service providers (e.g. CRM, email marketing, analytics) under data processing agreements compliant with Art. 28 GDPR
With authorities if legally required (e.g. court orders or legal obligations)
Within our corporate structure (e.g. subsidiaries) when necessary for internal operations
In case of a merger, acquisition, or asset transfer
All third parties that process data on our behalf are required to follow strict confidentiality and data security standards.
6. Cookies and tracking technologies
We use cookies and similar technologies on our website to ensure functionality, improve user experience, and analyze website usage. These include:
Essential cookies – required for the website to function
Analytics cookies – help us understand how the site is used
Marketing cookies – used to show relevant ads and track effectiveness (only with your consent)
You can manage or withdraw your cookie consent at any time via our cookie banner or through your browser settings.
More info:
https://allaboutdnt.com/ (for Do Not Track signals)
7. International data transfers
We primarily process data within the EU/EEA. If we transfer personal data outside of the EEA (e.g. to a service provider), we ensure appropriate safeguards are in place, such as:
European Commission adequacy decisions
Standard Contractual Clauses (SCCs)
You may request more information by contacting us at admin@callcompany.ai.
8. How we protect your data
We use appropriate technical and organizational measures to ensure your data is secure, including:
Encrypted communications (TLS)
Access control and limited access based on roles
Secure data storage and backups
Staff confidentiality and training
We regularly review and update our security practices.
9. Your rights under the GDPR
You have the following rights:
Right of access – to know what data we hold about you
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to have your data deleted in certain circumstances
Right to restrict processing – to limit how we use your data
Right to object – to our processing of your data based on legitimate interests or for direct marketing
Right to data portability – to receive your data in machine-readable format
Right to withdraw consent – at any time, without affecting past processing
To exercise any of these rights, contact us at admin@callcompany.ai. We mayneed to verify your identity before responding.
10. Supervisory authority
If you believe your rights under data protection laws have been violated, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman:
Office of the Data Protection Ombudsman
Ratapihantie 9, 00520 Helsinki, Finland
Phone: +358 29 566 6700
Email: tietosuoja@om.fi
Website: https://tietosuoja.fi
11. Changes to this policy
We may update this privacy policy to reflect changes in our practices or legal requirements. The latest version is always available at onesecondai.com/privacy. We recommend reviewing it periodically.
12. Contact us
If you have questions about this policy or how we handle personal data, please contact:
CallCompany Oy
Email: admin@callcompany.ai
Address: Eteläesplanadi 2, 00130, Helsinki, Finland
