Why Call Company

We build and run AI voice agents for businesses where the phone still matters: restaurants, clinics, salons, workshops and agencies. They answer calls, book appointments, take orders, update the tools a business already uses and hand tricky calls to a person.

Our founders sold the first version door to door in Manhattan, one restaurant at a time. That is still how we work. Stay close to the customer, hear the objection yourself and do the manual work until it is clear what should scale.

We are now building the platform that lets teams create, deploy and run those agents. It covers what an agent knows, what it can do, how it behaves in real conversations and when a person needs to step in.

Phone calls are where we started. The longer-term plan covers the rest of a business’s customer conversations. We will explain it in the first call because it gives these roles important context.

Our customers range from independent restaurants to Fortune 500 companies and two-Michelin-star restaurants.

What you’ll work on

• Own product vision, strategy, prioritization and the roadmap with the founders.
• The agent platform: knowledge, context, tools, workflows, state, permissions, versioning, deployment, evaluation, monitoring, and human escalation.
• Architecture across the frontend, backend, APIs, data, infrastructure, real-time voice, integrations, security and AI runtime.
• How engineering works, including coding agents, review, measurement and human accountability.
• Reliability, latency, privacy, model performance and the cost of running the product.
• Hire and develop the product and engineering team as the company grows.

Must-haves

• You have scaled a software or AI product and its team through more than one stage. You joined before everything was mature.
• You have owned a product roadmap and can explain the hard decisions you made along the way.
• You can move between backend architecture and the frontend without treating either as somebody else’s problem.
• You have shipped AI systems to production and dealt with orchestration, tools, evaluation, guardrails, latency, cost and failure modes.
• You use coding agents in production work and know where they still need close review.
• You have hired and led strong engineers and technical leaders.
• You understand the commercial side, communicate directly and take responsibility for the result.

How we work

• Own the whole outcome.
• Product and engineering discuss the problem together from the start.
• Talk to customers and judge work by what changes for them.
• Decide quickly when a decision is easy to reverse. Take more care with the foundations.
• Give direct feedback, explain decisions and keep ego out of it.
• Use agents often, check their work and keep a person accountable.
• Work together in Helsinki five days a week.

Who we think you are

You might be a founder, CPTO, CTO, VP Engineering with real product ownership, or Head of Product with deep engineering ability. We care more about what you have owned than your last title. You need to stay close to customers, architecture, code, evaluations and production while giving the team room to work.

Probably not for you if

• You want a strategy-only executive seat.
• You want to run engineering while someone else owns the product vision and roadmap.
• Your scaling experience starts after the product, architecture, and leadership team were already in place.
• You treat frontend, product language, or customer experience as less serious than backend architecture.
• You want to reproduce your last company’s org chart and process before understanding this one.
• You need abundant resources, narrow boundaries, or certainty before you can make progress.
• Five days a week in Helsinki does not work for your life. That is a fair answer, but the requirement is not negotiable.

Why join now

The product is live and the customers are real, but many of the big decisions are still open. That includes architecture, product direction and how the engineering team works.

The team is small enough that you will shape it rather than inherit it. The first ten engineering hires are still ahead of us.

What you get

• Base salary starting at €100k+/year, growing with the impact of the role.
• Equity is part of the offer. We will discuss the range in the first conversation.
• Our standard Finnish employee benefits.
• A small team with important product and architecture decisions still open.
• Time with customers in the field, which is how this company has always sold.

Interview process

1. Founder conversation (45 min)
2. Product and architecture working session
3. Meet the team
4. References
5. Offer